1. Personal Information to be Collected and How It’s Collected
A. Personal Information Collected
First, the company collects the following personal information to provide smooth customer support and various service. Second, the following information may be automatically collected while using the service:
- IP address, cookies, visit date and time, service usage, and records of misuse.
Third, the following information may be collected for users who use additional or customized services.
B. The Method to Collect Personal Information
The company collects personal information in the following ways:
- Website, forms, fax, phone, consultation boards, email, event applications, delivery requests.
- From partner companies.
- Collect from automated tools during use.

2. Purpose of Collecting and Using Personal Information
A. Service Provision and Payment
To deliver content, provide customized services, and verify user identity for service access and payment.
B. Membership Management
To manage membership services, verify identities, prevent fraud, confirm consent for children under 14, resolve disputes, handle complaints, and send notices.
C. Development of New Services and Marketing
To develop new services, offer personalized experiences, post targeted advertisements, evaluate service effectiveness, and provide event or promotional information.

3. Personal Information Keep and Use Period
In principle, user’s personal information will be discarded once the purpose of collection and use has been completed. However, the following information will be retained for the specified period due to the reasons outlined below:
A. Company’s Internal Policy
Purpose of keeping: To prevent misuse
Retention period: 1 year
B. Related regulations
If required by business law, the company will store personal information for the periods set by relevant regulations. The company will only use the information for the purpose of retention and will keep it for the following periods:
- Contract or contract cancellation records
Purpose of keeping: Customer protection in e-commerce
Retention period: 5 years
- Payment and delivery records
Purpose of keeping: Customer protection in e-commerce
Retention period: 5 years
- Customer complaints or dispute resolution records
Purpose of keeping: Customer protection in e-commerce
Retention period: 3 years
- Identity verification records
Purpose of keeping: Laws on information network promotion and protection
Retention period: 6 months
- Visit records
Purpose of keeping: Communication privacy protection
Retention period: 3 months